Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-02-19T03:49:03+00:00

    Any update when Microsoft planning to Add apple products for Teams

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  2. Anonymous
    2020-02-17T18:15:53+00:00

    Just using the mic from the computer or webcam and only using the airpod speakers solved it for me.

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  3. Anonymous
    2020-02-12T11:18:10+00:00

    I agree.  We have just moved over to Teams in our office of circa 50 people.  I went out and bought a pair of Airpod Pros yesterday (from my own money - not the firm's) only to find out that they don't work (only after I had unwrapped them and put them in my ears) for a reason I cannot logically understand.  If they can work with non-Apple laptops, phones etc why on earth don't they work with what is a very 'bread and butter' piece of Microsoft software - how was this allowed to happen?

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  4. Anonymous
    2020-02-11T23:12:07+00:00

    The fix can not come soon enough. This is a great inconvenience.

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  5. Anonymous
    2020-01-30T08:35:26+00:00

    At this time there is no workaround. Our engineers are working with Apple developers to find fixes for these issues. I understand this inconvenince totally, please wait for the updates in the future.

    Sincerely,

    Shawn

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