Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-03-26T13:10:18+00:00

    I am another MS Teams user frustrated by this problem. My Apple AirPod Pro's work perfectly with all my devices. Just not with MS Teams on my Windows/Office365 work laptop. Please ensure compatibility soonest!

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  2. Anonymous
    2020-03-24T15:57:28+00:00

    I have this issue as well.  This is very frustrating.  I hope Microsoft fixes this issue soon.

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  3. Anonymous
    2020-03-23T07:16:32+00:00

    Hello I also have the same problem. Now that my partner and I am working from home and have meetings at the same time I was hoping using my airpods, which work on the computer would solve the overlaps. Hope to see the update very soon.

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  4. Anonymous
    2020-03-20T12:34:32+00:00

    Please update the progress of this! Aren't AirPods Bluetooth headphones? I think that would be a simple integration into teams, especially since they are by far the most popular wireless earbuds on the market. Come on Microsoft!!!! 

    Please vote on this!

    https://microsoftteams.uservoice.com/forums/555103-public/suggestions/33069673-support-for-airpods

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  5. Anonymous
    2020-03-18T21:26:36+00:00

    Considering many people are now working from home around the clock, I really hope this gets fixed soon. My airpods are ideal for video conferencing since they're small and comfortable to wear. Not to mention, many bluetooth headsets are now sold out on Amazon.

    Please update this!

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