Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-04-14T12:06:27+00:00

    I have the same problem.

    However, Teams running on the iPhone works perfectly.  So it's definitely a Teams / Windows 10 issue.

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  2. Anonymous
    2020-04-13T21:46:31+00:00

    how did you do this?  it does not seem to be an option for me

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  3. Anonymous
    2020-04-10T14:26:51+00:00

    Come on, Microsoft. This is mind blowing even for you. You could have fixed this in a day if you wanted to. You're not discouraging people from using AirPods, but rather turning them into even stronger Apple brand evangelists. I can't wait for the day my work decides to dump the suite of lousy Microsoft products.

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  4. Anonymous
    2020-04-09T15:27:31+00:00

    I have exactly the same issue with Airpods not working with Teams meetings. Please fix this! It's inconceivable that this issue has existed for so long.

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  5. Anonymous
    2020-04-09T14:15:25+00:00

    I confirm!

    Currently I'm forced to join the same call with both Windows PC and Ipad.

    I must use the pc to share my screen and the ipad to talk with the Airpods.

    Please Microsoft, fix this issue!

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