Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-04-16T18:28:43+00:00

    I can get my AirPods Pros working with teams for both speaker and mic if I have them connected, on, and chosen as the audio before starting Teams. I have to restart each time I connect them, but they work.

    This also works for me, just adding in to anyone else seeing this problem. If I connect airpods to my computer first, have them in my ears and on, and then open teams they work fine. If teams is open in the background when I put my headphones in they do not work. 

    After reading a ton of the posts I finally saw yours.  I am so glad I did not give up reading.  I followed your steps and oh my goodness it worked.  I am so very happy as I work from home and my son surprised me with my new earbuds. I also shared your info with my boss and he is now up and running as well. Thank you again!

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  2. Anonymous
    2020-04-16T13:20:54+00:00

    I can get my AirPods Pros working with teams for both speaker and mic if I have them connected, on, and chosen as the audio before starting Teams. I have to restart each time I connect them, but they work.

    This also works for me, just adding in to anyone else seeing this problem. If I connect airpods to my computer first, have them in my ears and on, and then open teams they work fine. If teams is open in the background when I put my headphones in they do not work.

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  3. Anonymous
    2020-04-16T01:28:52+00:00

    This is unfortunate.  Part of the Microsoft Monopoly; not going to give Apple users any support to allow use of Apple equipment.

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  5. Anonymous
    2020-04-14T18:15:38+00:00

    I cannot understand why MS Teams would not support Apple AirPods and AirPods Pro.

    what is wrong with them?

    is there a list somewhere of what devices are approved and working?

    why wouldn't they, since they are bluetooth?

    up top of that, why does teams require a separate ok for working from the Microsoft Windows connection? if that is to account for other OS, then you would think it would be working for AirPods, already.....

    the fact that that information is 'hidden' is even worse...

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