Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-08-11T07:47:12+00:00

    It seems teams is charging premium from headphone makers and they are charging from us. Popular headphone like bose and airpods won't work but low sales sony work perfectly well with teams. However sony xm4 not made for all day work to wear those big bass drivers only for meetings . I still prefer light weight airpods to all others but then how can companies charge premium in name of team compatibles device ? All other headphone s sales will plummet , this thread is testament to this fact

    This is a puzzle: Airpods work fine with the Zoom and Webex iOS (iPhone) apps, but not with MS teams. it can't be so hard if Cisco (Webex) and Zooms can provide the the required functionality.

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  2. Anonymous
    2021-06-20T14:59:25+00:00

    It seems teams is charging premium from headphone makers and they are charging from us. Popular headphone like bose and airpods won't work but low sales sony work perfectly well with teams. However sony xm4 not made for all day work to wear those big bass drivers only for meetings . I still prefer light weight airpods to all others but then how can companies charge premium in name of team compatibles device ? All other headphone s sales will plummet , this thread is testament to this fact

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  3. Anonymous
    2021-06-02T08:58:43+00:00

    So, can we conclude it's a Teams-issue and not a MacOS-issue of a WindowsOS-issue??

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  4. Anonymous
    2021-06-02T07:53:04+00:00

    Since I first posted my query (not to jinx it), so far I am able to connect to my Airpods with no problems. To be clear, there were some adjustments to my environment:

    • There have been several MacOS updates, I am now on 11.4
    • Teams version is 1.4.00.11161
    • I have several other BT devices connected: (Logitech keyboard and Mouse)
    • I have my iPhone and an Android device just beside me.

    I just make sure I don't fidget with my iPhone or hold it up near me while on call so the AirPods doesn't hand-off the connection from the MacBook to the phone.

    It seems improving but will let you know.

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  5. Anonymous
    2021-06-02T07:27:50+00:00

    Just so you know, today is Wednesday 2 June... are Microsoft engineers still working with Apple developers or they got into a fight?

    Apple AirPods Pro still have the same issue with Teams, only the mic is working.

    Sincerely,

    Stefan

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