Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

344 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-05-08T13:51:47+00:00

    I just got my AirPods. They worked right out of the box. Windows 10, Teams. However, they dropped at one point and I couldn't get them to connect again.

    By switching the settings, I am able to get it to partially work. However, this probable isn't good as I can't imagine my laptop mic sounds good on the other end.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-05-01T19:45:59+00:00

    Agreed. It is something that should be addressed sooner than later.  We are a full mac shop with 50 people as well and just moved to MS and this is a major inconvenience. for meetings in an office, home, or any public area.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  3. Anonymous
    2020-04-28T16:42:13+00:00

    Now that I am teaching from home I am in MS Teams 4 to 5 hours a day, and am finding that the traditional headsets worn with glasses are not very comfortable and by the end of the day I can barely focus on my students.

    My Airpods Pro are extremely comfortable to use and hope that MS Teams will make this a priority to these products to the list of supported devices.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2020-04-28T07:57:15+00:00

    Same here. It is unbelievable that it won't work for such a long time. 

    Now everybody works at home and the need for good working programs is at the highest of all times...

    How long will this take to arrange a fix-patch?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2020-04-24T14:45:02+00:00

    Can someone provide an update on when this compatability issue will get attention from your dev team? Super disappointed.

    Was this answer helpful?

    0 comments