Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

344 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-05-18T12:33:37+00:00

    Another user who needs it. Awaiting for a resolution.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-05-17T12:34:27+00:00

    This really needs to be fixed, so many people have airpods and use Teams for business calls. Not acceptable from Microsoft and Apple, please start working together

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-05-15T13:50:25+00:00

    This is unfortunate.  Part of the Microsoft Monopoly; not going to give Apple users any support to allow use of Apple equipment.  

    This thread is referring to iPods but it's not just an Apple problem. I have similar problems with SoundPeats and Techtronics TWS Bluetooth earbuds.

    Like others have pointed out, these problem earbuds may work as headphones while using your onboard mic. That's what I do with a Surface Pro tablet.

    The strange thing is, I have a set of Shure SE215 BT2 earbuds (wired Bluetooth) that work fine with Teams as a headset, mic and headphone.

    Was this answer helpful?

    0 comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  5. Anonymous
    2020-05-12T14:40:05+00:00

    That’s awful !!!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments