Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-06-23T11:48:18+00:00

    Any solution until now?

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  2. Anonymous
    2020-06-22T21:16:01+00:00

    Add me to the frustrated list of Teams users as well!  This is unacceptable.  A fix needs to happen soon.

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  3. Anonymous
    2020-06-22T16:25:13+00:00

    @maisybear

    I had the same issue initially.  I removed the device and restarted my laptop.  Then went through the pairing steps again.  That worked to fix my issue.  I would work through those steps a couple of times if the first re-pairing does not work.

    I hope that helps!

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  4. Anonymous
    2020-06-22T16:23:45+00:00

    I'm anxious to know how the S380 responded.  I see mixed reviews if the S370 will actually work or not.  Anybody got an update ?

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  5. Anonymous
    2020-06-13T04:01:44+00:00

    Hi BWinBn

    Just bought the Jabra 370 MS Bluetooth adapter for around €45 and installed the software from Jabra. I can confirm that it works perfectly with my Apple Airpods Pro. Very happy to finally have a solution. The software is switching automatically between the stereo music and the microphone mode. I listen to music with perfect quality and can have Microsoft Teams calls in between. Always using my AirPods Pro. Very cool :)

    Glad it works for you! Yay thank you Microsoft :) not!

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