Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-07-07T19:44:44+00:00

    Something weird happened to me. I have the airpods pro and they did not work with teams on my surface pro 3. I changed my computer to a surface pro 7 and now the airpods work perfectly with teams....

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  2. Anonymous
    2020-07-07T17:30:36+00:00

    I 100% agree -- this is absurd that AirPods and AirPods Pro don't work.

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  3. Anonymous
    2020-07-06T07:03:10+00:00

    Yikes.  This seems to have been going on for quite a while now.  Airpod Pros aren't cheap and I suspect many users would have purchased these for multiple devices not knowing they would not work with Teams.  It would seem Microsoft has dropped the ball  by not fixing this issue.

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  4. Anonymous
    2020-07-04T07:25:40+00:00

    whats happening with a fix????

    come on @microsoft this is ridiculous.

    The strange thing is that my airpods worked perfectly with Teams the other day including volume adjustment using the master volume control on laptop!!

    How can it work and then not work etc? 

    At least give us a timescale as this has gone on for years now 🤬🤬

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  5. Anonymous
    2020-07-04T07:19:22+00:00

    Thank you Justin - seems to be working though I need to speak very much closer to my notebook :)

    Anyway appreciate this workaround, it's helpful! Still we need to have the permanent fix!

    Not as ideal as getting full compatibility, however check your laptop is set to conference in the settings ratter than your voice input only. Thatvway it picks up sound if you dont speak directly to it

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