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Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings. I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service. I run Teams on my Macbook Pro laptop.
Unfortunately, I can't get the Airpods working with Teams. People in the meeting can hear me perfectly, but I can't hear them. I'd appreciate it if somebody could offer some advice on how to get this configured.
Thanks.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Either Microsoft engineers are stupid or senior management is stupid, arrogant, and do not care about customer needs.
Can you please escalate this to Microsoft tech support to help get this resolved ASAP?! This has remained an issue for several months, particularly for those using a PC (for work) with Teams and AirPods. Get with the program Microsoft- I get that you compete with Apple, but this is not a good long term strategy. We will continue to use AirPods. Please fix this stat!!!
I connected my AirPods to my iMac using the standard BlueTooth connection. After doing that my AirPods show up in Teams as an audio device. It's working well for me.
I’m using an iMac.
Sure, on an iphone.