Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-08-07T23:31:50+00:00

    Yes. I don't own any Jabra devices but as recommended above, I purchased a Jabra Bluetooth receiver. I plugged it in to my laptop, installed Jabra Direct, now I'm able to use my airpods with Microsoft Teams. I've done only 2 calls since then but both times worked perfectly. I didn't have to open the Jabra Direct app and mess with setting there. 

    Oh, got’cha. I missed the part about the receiver and just tried the application itself haha. Makes sense!

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  2. Anonymous
    2020-08-07T19:24:11+00:00

    Yes. I don't own any Jabra devices but as recommended above, I purchased a Jabra Bluetooth receiver. I plugged it in to my laptop, installed Jabra Direct, now I'm able to use my airpods with Microsoft Teams. I've done only 2 calls since then but both times worked perfectly. I didn't have to open the Jabra Direct app and mess with setting there.

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  3. Anonymous
    2020-08-07T18:48:12+00:00

    My IT guy was able to install Jabra Direct. We tested Teams right after, and it worked! I didn't have to go into Jabra Direct app and search or anything. I had another call this morning and it worked as well. I just have to make sure my Airpods are connected since I use a Bluetooth speaker to listen to music while I'm working. Hopefully this solved the issue for good! Thank you for your recommendation!

    You were able to use Jabra Direct for your AirPods?

    I downloaded it but it only seemed to want to pair with Jabra devices.

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  4. Anonymous
    2020-08-07T14:13:20+00:00

    My IT guy was able to install Jabra Direct. We tested Teams right after, and it worked! I didn't have to go into Jabra Direct app and search or anything. I had another call this morning and it worked as well. I just have to make sure my Airpods are connected since I use a Bluetooth speaker to listen to music while I'm working. Hopefully this solved the issue for good! Thank you for your recommendation!

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  5. Anonymous
    2020-08-07T07:55:36+00:00

    Hi no it wont work without software as this dongle as it doesnt have a physical pairing button, it needs the software to search for and pair with headsets

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