Microsoft Teams and Apple Airpod compatability

Anonymous

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings. I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service. I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams. People in the meeting can hear me perfectly, but I can't hear them. I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

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344 answers

Anonymous

2020-08-25T20:32:26+00:00

My company uses Teams and DevOps for everything. I just got my AirPods Pro, and was excited to start using them for all of my meetings. How could this not be supported? Please fix this!
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Anonymous

2020-08-24T18:24:09+00:00

When I went into the sound controls menu and picked the airpods pro I still couldn't hear anything but they could hear me just fine. It's very frustrating.
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Anonymous

2020-08-18T17:41:47+00:00

@Microsoft and All

I was able to gain some control by clicking on ... (more options next to Raise Hand) and selecting "Device settings". I turned the volume all the way down and it makes the Airpods much quieter.
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Anonymous

2020-08-18T13:06:38+00:00

@Microsoft and ALL

Yes this is frustrating and very annoying.

I don't even understand how it can be with MS trying to push Teams as the best visio meeting system

Thanks for your support and fix as soon as possible.
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Anonymous

2020-08-17T07:57:33+00:00

I have the same issue.
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