Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-09-01T18:11:32+00:00

    I know that many others have posted the same frustration on this thread, but as a teacher during this corona-chaos, I must echo them. 

    Airpods are extraordinarily popular, as Teams is now becoming, so how can this issue not have been addressed by now, given that it was reported in 2019? I am getting ready to go live with my kids, and it looks like I am relegated to my laptop mic and speaker. So lame...

    Occasionally, I can get the Airpods to work with Teams by messing with the device settings repeatedly, but even if I can, it is unstable. More often than not, however, I have to give up and just listen on my laptop. The bad part is that the internal microphone sounds like an internal microphone, whereas the Airpod's sounds perfect...but the audio doesn't work through the buds, so...

    If I am connected to my laptop, I should be able to seamlessly connect through Teams without touching a thing. This seems elementary, so I imagine the only reason that the issue is not being addressed is that Microsoft does not want to bend to Apple's proprietary nature in any way...while the rest of us deal it. Am I right?

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  2. Anonymous
    2020-08-27T19:34:13+00:00

    Sorry guys, but this is unacceptable - that the most used business communication software and the most popular wireless headphones on the planet are not compatible in this day and age?? Unacceptable! Kindly please fix asap.

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  3. Anonymous
    2020-08-27T12:29:23+00:00

    Windows 10. Please share how you made it work

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  4. Anonymous
    2020-08-27T11:52:51+00:00

    we actually figured out how to make it work, you just have to go to the sound controls and select your airpods from the drop down menu for each application, then they work fine.

    Maybe you could take some screenshots? Do you talk about using with iOs or Windows 10?

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  5. Anonymous
    2020-08-26T17:48:43+00:00

    Any updates on this request to add Airpods/ Airpods Pro the list of Teams fully supported device?

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