Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-10-01T01:07:00+00:00

    My airpods DID work great with Teams on my Macbook for work until 2 weeks ago.  I used airpods with Teams for 9 months and suddenly my airpods made me sound like a robot on Team ( coworker sent me a video). I thought my airpods went bad and started using old pluggin Iphone earbuds.  I realized that my airpods work fine on my iphone, other devices and while using other conferencing  applications on my Macbook. Today I tried using my Aipods again on Team with no success and my different co-worker said she recently started having the same issues with Team and her Airpods.... 

    You would think it was a simple bluetooth connect and functionality wouldn't be an issue since they worked fine for so long. Especially using Airpods with a MacBook and Teams being an application on the device.  The sudden change is very suspicious....  Maybe I'm extra bitter because Microsoft's Outlook/Teams outage this week created a new set of issues. 

    If you aren't going to let Airpods work with teams a majority of the time, don't say they aren't "officially supported". Say they are "not compatible", so we don't waist time trouble shooting. Be up front.

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  2. Anonymous
    2020-09-30T00:31:58+00:00

    For me - when it decided to work - it defaults to stereo.  Again - I did not change any setting on my Surface.

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  3. Anonymous
    2020-09-29T13:24:00+00:00

    It works for me but I can not use Stereo which I would get a better quality. I could use it with other conference apps like WebEx. Is this because it is not fully supported yet?

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  4. Anonymous
    2020-09-29T08:22:36+00:00

    Thanks to all of you who replied!

    It finally worked for me!  All I did was switch off bluetooth on my iPhone when I use  Airpod Pro for Teams calls on my Surface.  I did not change any settings on my Surface.

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  5. Anonymous
    2020-09-29T08:13:51+00:00

    This have worked in the beginning. I had Team meetings on my iMac with my AirPod's pro. It was so handy, because you could fetch a cup of coffee and still listening to the meeting. Suddenly it stopped working. I guess we have to buy an other brand. I really don't like this, it looks like it is intentionally blocked by Microsoft.

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