Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-10-20T15:16:54+00:00

    Hi Shawn, 

    how and where can we vote to get this improvement take place and have Airpod to work with MS teams?

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  2. Anonymous
    2020-10-16T16:49:51+00:00

    It's crazy that we can't use our AirPods in Teams. Please inform us when you have corrected the issue.

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  3. Anonymous
    2020-10-15T15:03:33+00:00

    If you are on a Mac then try combining Airpod's mic and headphone outputs into one as an Aggregate Device using the Audio MIDI Setup utility.

    Here are the basic instructions: https://support.apple.com/en-us/HT202000

    Then use the Aggregate device in the Teams app. The sound quality isn't quite as good though

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  4. Anonymous
    2020-10-15T14:32:13+00:00

    Twice now using Microsoft Teams my Airpod Pro's kick out and actually removes my ability to even use Bluetooth.  It only happens with teams.  How can Microsoft not figure out how to use Airpods since soooo many people have them and use them.  I only use Teams because other use it i won't use it because of this issue.

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  5. Anonymous
    2020-10-13T06:33:06+00:00

    That's my set-up in Teams too.  But it was "auto-configured" as such i.e. I did not have to select the options.  This is "Custom Set-up" in Teams and that's how it worked.

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