Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-11-17T14:18:55+00:00

    AirPods are one of the best selling items out there and are vital for people working remotely. That you can't use them with MS Teams (which is 100% a Microsoft NOT an Apple issue) will likely move me to other programs that aren't Microsoft. I fail to understand how this has not been resolved yet.  

    With all the talent at Microsoft, I would have expected more and a solution already in place.  Solving this post-pandemic isn't overly helpful.

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  2. Anonymous
    2020-11-12T16:33:28+00:00

    Airpods were working fine for me, until yesterday, when I upgraded Teams. Now it doesn't work at all. Keeps disconnecting my AirPods.

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  3. Anonymous
    2020-11-11T16:00:01+00:00

    Hi Tiago,

    Try the following in your "Device Settings" within Teams.

    -  Speaker = Airpod Pro Stereo (not hands free)

    -  Microphone = Laptop microphone

    That's how I got mine working with Teams on my Microsoft Surface Pro.

    Hope you can get it to work!

    Nancy

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  4. Anonymous
    2020-11-11T11:01:23+00:00

    Hello everyone,

    My airpods also do not work with Microsoft Teams on a HP laptop (can speak but not listen). Though, they work fine in the Teams App of the Iphone...How can I use them in Microsoft Teams of the laptop? 

    So frustrated.

    Regards,

    Tiago

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  5. Anonymous
    2020-11-11T09:55:31+00:00

    So seriously, it has been so long since the Airpods Pro came to the market and Teams has seen so much more use due to the working from home situation...

    Yet Teams still cannot support Airpods Pro? I seriously think this is unacceptable in this day and age and speaking of Microsoft and not just any small developer.

    Please so fix this issue sometime soon?

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