Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

344 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2021-02-10T16:30:58+00:00

    I just started having the same problem.  I really cant believe that Airpods and Bose headphones are not on the supported audio devices.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2021-02-10T10:09:18+00:00

    does MS ever wonder why the world was so fast to adopt Zoom, when skype could have been the global answer to COVID video conferencing??? This is an example of weong priorities. Just fix it, you are a trillion dollar company.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  3. Anonymous
    2021-02-08T17:19:33+00:00

    Have the same problem. Can't believe that Microsoft hasn't found a solution yet.

    I doubt about if they are busy with it. I think its a policy and they didn’t work about it. Sadly this kind of expensifly and wide spread hardware isn’t supported.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-02-08T16:27:16+00:00

    Have the same problem. Can't believe that Microsoft hasn't found a solution yet.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  5. Anonymous
    2021-02-08T14:29:02+00:00

    Ive just had the same ussue but managed to solve it doing the following...

    Make sure your airpods are connected to your mac 

    On your teams call press the ... then device settings 

    then select your airpods as the audio device for speaker and microphone :) 

    it works !!

    Was this answer helpful?

    0 comments