Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-03-16T14:24:13+00:00

    It is hard to believe a company as big as Microsoft can't get Apple Airpods to work with Teams.  I have used my Airpads on a number of non Apple devices without any difficulty, is Microsoft just unaware of them?

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  2. Anonymous
    2021-03-12T11:27:50+00:00

    not to my knowledge... 🥴☹

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  3. Anonymous
    2021-03-12T10:24:04+00:00

    Hi Shawn,

    When will there be any improvement regarding compatibility between Airpods an MS Teams?

    the speaker channel works very well with my Airpods and Teams.

    the micro channel doesn't work at all. People hear only noise, no clear word.

    thanks fro answer, or better for fixing that.

    Paul

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  4. Anonymous
    2021-03-05T15:38:47+00:00

    Same issue as well, AirPods cause a crash and restart of the entire computer audio. I can't tell if it requires a restart because the audio server tends to restart after I wait a minute or close some programs.

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  5. Anonymous
    2021-03-05T15:36:01+00:00

    I've got the same issue.

    Airpods works perfectly on all devices (Apple and other) and also work on my laptop (both speakers and microphone).

    When using MS Teams only the microphone works and not the speakers. The issues lies therefore within Teams itself

    I've looked at the MS Teams settings which recognizes the Airpods.

    There are many comments/questions on communities for a number of years stating exactly the same for both Skype and Teams but no solution  from Microsoft so far.

    Please advise how to make my bluetooth earpods work.

    I have been using AirPods with Teams for roughly the last year and have had this same issue from time to time, mostly due to my other Bluetooth devices "stealing" the AirPods.

    However, for the last week or so I have had it constantly. AirPods will connect to the laptop but when I start a Teams call, I can be heard but can't hear others. Once or twice I have been able to open and use my AirPods after the Teams call is in progress, but not when starting up a call. Then when I switch to another call, even if they are back-to-back, suddenly the AirPods won't receive audio again.

    Bottom line, lately the issue has been that the AirPods won't connect to receive audio when entering a call.

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