Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-03-28T17:50:43+00:00

    Hi jhuster,

    I understand your frustration. A cursory internet search shows that a large number of Teams users have purchased Apple AirPod Pro headphones which are a premium product, with a reasonable expectation that they would be able to use them for MS Teams calls.  

    It’s also not unreasonable to expect Microsoft to provide a timely fix or at the very least provide some information on why they are not able to.  

    I would somewhat understand if it isn't compatible with a brand new Bluetooth product but Teams doesn't even work with older non-pro Airpod's for some reason.  They work great in every other Windows 10 application except Microsoft Teams, as if someone added effort to prevent them from working :(.

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  2. Anonymous
    2021-03-27T03:34:23+00:00

    Hi jhuster,

    I understand your frustration. A cursory internet search shows that a large number of Teams users have purchased Apple AirPod Pro headphones which are a premium product, with a reasonable expectation that they would be able to use them for MS Teams calls.  

    It’s also not unreasonable to expect Microsoft to provide a timely fix or at the very least provide some information on why they are not able to.

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  3. Anonymous
    2021-03-25T18:55:21+00:00

    Of course not. Microsoft simply doesn't care about their customers.

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  4. Anonymous
    2021-03-22T02:15:10+00:00

    Hi Shawn,

    This was over a year ago, has there been any progress?

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  5. Anonymous
    2021-03-19T12:16:20+00:00

    Wow thousands of users with same problem for months and nothing done differently yet? I'm facing the same problem. Unbelievable

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