Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-01-22T08:53:12+00:00

    I reckognize this.... only in Windows 10. 

    Can we conclude that MS Teams is the problem?

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  2. Anonymous
    2021-01-20T17:28:28+00:00

    Hi Jeff,

    Thanks for the tip. Sound is oke. but... after 10 min or so, I loose the sound in my ear. As if the Airpods go to sleep. 

    Is this also with you? Microphone computer keeps in working...

    Speaker is set to: Headset Airpods Pro Stereo

    Microphone is set to: micrphone computer

    Hi Henk,

    Are you from NL? 

    Anyway this can happen and  you should check your bluetooth sertings to makw sure that the airpods are still connected (not merely paired). 

    Jeff

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  3. Anonymous
    2021-01-20T15:53:50+00:00

    Hi Jeff,

    Thanks for the tip. Sound is oke. but... after 10 min or so, I loose the sound in my ear. As if the Airpods go to sleep. 

    Is this also with you? Microphone computer keeps in working...

    Speaker is set to: Headset Airpods Pro Stereo

    Microphone is set to: micrphone computer

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  4. Anonymous
    2021-01-20T13:49:31+00:00

    Thanks. I'll try that and give feedback later. First impression looks positive

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  5. Anonymous
    2021-01-20T12:41:48+00:00

    Just bought AirPods Pro and am really glad with them.... but.... together with MS Teams is sucks!!!!!

    Crackling sound, loud white noise... only with MS Teams ánd Skype.

    Talked with Apple and they said that Microsoft can only fix this.

    Problem exists for years, I saw on internet. Please fix this!

    MS Surface 4 Pro with W10 Enterprise 20H2

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