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Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings. I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service. I run Teams on my Macbook Pro laptop.
Unfortunately, I can't get the Airpods working with Teams. People in the meeting can hear me perfectly, but I can't hear them. I'd appreciate it if somebody could offer some advice on how to get this configured.
Thanks.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
No free solution but get yourself a Jabra 370 USB receiver and pair your airpods to that and it works 100%. Other brands or newer jabras might work. i think it has something to do with bluetooth hands free 4.0???
Having a similar issue on my PC. The speakers work perfectly, but when I try to use the Airpod Pro microphone, Teams tells me that my device doesn't work and to connect to a new mic. Microsoft needs to get it together.
Add me to the list of frustrated MS Teams users with this. Sure would be convenient if my Airpods worked with Teams. They do the same thing with Skype for Business too.
Please fix this ASAP!
I'm agree, now more than ever it is necessary for MS to solve this problem, it is incredible that the Teams do not connect with the airpods,
Please fix this ASAP!
Welcome to the list of the frustrated 100,000 plus....
the most upsetting thing is that there is no comment from either microsoft or apple.
Yes windows 10
I can get them to work but only if i use microphone on laptop and i have to reset the volume after every call in advanced settings. A real pain when you have back to back meetings or recieve a call.