Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-04-14T12:06:27+00:00

    I have the same problem.

    However, Teams running on the iPhone works perfectly.  So it's definitely a Teams / Windows 10 issue.

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  2. Anonymous
    2020-04-09T14:15:25+00:00

    I confirm!

    Currently I'm forced to join the same call with both Windows PC and Ipad.

    I must use the pc to share my screen and the ipad to talk with the Airpods.

    Please Microsoft, fix this issue!

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  3. Anonymous
    2020-04-08T13:00:31+00:00

    Solution is to buy an iPad!!! AirPods are working with Teams on an iPad!!!

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  4. Anonymous
    2020-04-06T08:03:09+00:00

    Working from home now because of corona. Bought Airpods Pro, excellent! Headphones give me a headache during long Teams meetings. Please get Teams to work woth Airpods Pro ASAP!

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  5. Anonymous
    2020-04-02T11:33:49+00:00

    Dear Teams Support,

    Same Problem Here. to be specific Teams call works perfectly with Apple Airpods Pro With Wireless Charging case MWP22HNA. But in calender Meetings Meet Now or New Meeting it doesnt work. Now all of us are working long hours from Home, Please share a TAT as the thread is open since Nov 2019.

    Regards,

    Venu

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