Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

344 answers

Sort by: Most helpful
  1. Anonymous
    2021-01-04T20:44:37+00:00

    I went off slack and Skype to go to Teams. Currently just using Zoom for video calls. I don't see any reason to use Teams until this is resolved.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-12-17T22:11:15+00:00

    Reminds me of "Windows ain't done until Lotus won't run...".  Considering this is over a year and Teams development has been on high gear since March, I think it is safe to say this is a design feature.  Maybe if there was driver that made the airpods look like Microsoft headphones...

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-12-16T03:36:38+00:00

    Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.  

    Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

    Thanks. 

    Teams keep disconnecting me when I'm using my Airpods Pro. Thanks Marcia

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2020-12-14T19:58:27+00:00

    Very disappointing issue yetbot solved please try to fix it soon!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more