Teams not working on MacOS Big Sur

Anonymous
2020-11-18T23:57:31+00:00

Hi all, 

I recently installer MacOS Big Sur in my Macbook Pro from scratch (not upgrading from previous installation). Once the system was working, I installed the Office 365 suite from App Store and MS Teams from microsoft.com (Teams does not exists in the App Store). All software is working properly EXCEPT Teams. After installation and launch, I keeps freezed in the "Loading Microsoft Teams" view.

I have uninstalled and reinstalled the package several times, restarted the machine, etc, but it still does not work.

Are there any procedures or fixed I should perform? Does Teams actually works on Big Sur?

Thanks.

Microsoft Teams | Microsoft Teams for business | Teams for Mac

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  1. Anonymous
    2021-01-07T10:04:15+00:00

    Hi all,

    I have tried everything you suggest and it has not worked for me. However, I have finally found the solution for me. I have had to uncheck the proxy settings. System preferences > Net > Wifi > Advanced > Proxy > unckeck automatic proxy detection.

    Hope this will help some of you.

    Thanks,

    Ester.

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  2. Anonymous
    2021-01-08T23:53:51+00:00

    Same here, dowloaded, uninstalled does not work. So i downloaded CHROME, and teams works through there. unfortunately, the app will not work. Only through the web browser.

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  3. Anonymous
    2021-01-09T00:43:19+00:00

    Kim --

    Thank you for this tip! After switching to Chrome, I was able to actually upload my slide deck using the web browser version. And it worked -- I could change the slides (even the animation worked) AND I could see the chat or participant list at the same time, all in one screen. What a deal -- compared to the work around I was using! I didn't try downloading the app (I already have it, but used the browser version). This is the first time I have been able to make this work on ANY of my Macs so I really appreciate your sharing your discovery.

    I would rather use the app because I think it is the only way you can get the virtual backgrounds? I didn't see the option in the web browser version. But you can't have everything! Since I'm showing slides for the whole class session, they won't ever really see me in large view anyway.

    Again, thanks. Maybe some day, Microsoft may learn to get along better with Apple/Safari. We can hope.

    Mary

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  4. Anonymous
    2021-01-09T11:01:58+00:00

    Excellent! Finally a working solution :-) Thanks!!

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  5. Anonymous
    2021-01-10T07:57:13+00:00

    Possible workaround: Use the Microsoft Teams web version. It works faster, more smoothly and isn't affected by MacOS Big Sur!

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