Teams not working on MacOS Big Sur

Anonymous

Hi all,

I recently installer MacOS Big Sur in my Macbook Pro from scratch (not upgrading from previous installation). Once the system was working, I installed the Office 365 suite from App Store and MS Teams from microsoft.com (Teams does not exists in the App Store). All software is working properly EXCEPT Teams. After installation and launch, I keeps freezed in the "Loading Microsoft Teams" view.

I have uninstalled and reinstalled the package several times, restarted the machine, etc, but it still does not work.

Are there any procedures or fixed I should perform? Does Teams actually works on Big Sur?

Thanks.

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107 answers

Anonymous

2021-09-20T01:58:24+00:00

THIS is what saved me. I tried literally everything else mentioned on this page to no avail; I kept getting an error message and couldn't even get to a login screen. René mentioned Rosetta and I found this:

https://discussions.apple.com/thread/252089840

At first it wasn't working after a fresh install, but a quick restart solved the problem! I didn't know about what Rosetta does, but it makes sense now (this link helps); it's essentially a bridge for developers still using Intel?

https://apple.stackexchange.com/questions/407640/rosetta-2-installation-on-m1-mbp-fails

Anyways... hope this helps someone :)
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Anonymous

2021-10-08T10:56:51+00:00

Deleting the credentials in Keychain worked for me! (Macbook 13" M1 Big Sur 11.6)
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