Teams not working on MacOS Big Sur

Anonymous
2020-11-18T23:57:31+00:00

Hi all, 

I recently installer MacOS Big Sur in my Macbook Pro from scratch (not upgrading from previous installation). Once the system was working, I installed the Office 365 suite from App Store and MS Teams from microsoft.com (Teams does not exists in the App Store). All software is working properly EXCEPT Teams. After installation and launch, I keeps freezed in the "Loading Microsoft Teams" view.

I have uninstalled and reinstalled the package several times, restarted the machine, etc, but it still does not work.

Are there any procedures or fixed I should perform? Does Teams actually works on Big Sur?

Thanks.

Microsoft Teams | Microsoft Teams for business | Teams for Mac

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  1. Anonymous
    2021-01-28T17:19:21+00:00

    Hi Graham, 

    New to Apple Macs - only had mine for around 10 days - managed to download and install the app fine to my Macbook Pro, but when I try and login I get an issue - asks me to select the account i want to log in as, but when i do so i just get an error screen - We're sorry - we've run into an issue. Restart etc etc. 

    Tried to do this a number of times but can't get any further - have you had any success with a similar issue, or did you not get this at all?

    Have Macbook Pro M1, using latest version of the Big Sur OS.

    thanks!

    Justin

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  2. Anonymous
    2021-01-28T17:48:37+00:00

    Hello, 

    Just got the new Macbook Pro M1 - with Big Sur. 

    Just wondering if theres been any solution to this issue which everyones experiencing??

    Thank you

    Nothing for me. Still no Teams working app on Mac - have to use web browser version.

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  3. Anonymous
    2021-01-28T18:15:17+00:00

    Hi Rafal,

    There is definitely a programming flaw in MS Teams application for Big Sur update however you may bypass this issue by simply following the above mentioned steps which is :

    Step1 - Open any previous our upcoming TEAMS meeting invite from your calendar or emails.

    Step 2 - The pop-up will prompt you to open the TEAMS application - allow.

    Step 3 - It will prompt you to sign-in if you are the meeting organiser

    Step 4 - Sign-in with your login credentials 

    Step 5 - The pop-up will prompt for your permission to allow Camera and Microphone access.

    Step 6 - You are all set.

    Happy Teaming!

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  4. Anonymous
    2021-01-28T18:16:58+00:00

    Hi Justin,

    Try by removing the old installation and re-installing the Teams alongwith Rosetta and then follow the below steps:

    "There is definitely a programming flaw in MS Teams application for Big Sur update however you may bypass this issue by simply following the above mentioned steps which is :

    Step1 - Open any previous our upcoming TEAMS meeting invite from your calendar or emails.

    Step 2 - The pop-up will prompt you to open the TEAMS application - allow.

    Step 3 - It will prompt you to sign-in if you are the meeting organiser

    Step 4 - Sign-in with your login credentials 

    Step 5 - The pop-up will prompt for your permission to allow Camera and Microphone access.

    Step 6 - You are all set."

    Happy Teaming!

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  5. Anonymous
    2021-01-29T15:56:13+00:00

    After multiple attempts, and using Teams on my iPad Pro, I was FINALLY able to get Teams to load on my M1 MacBook Air.    I downloaded and installed the software.  Then I did the following and it worked.   All you have to do is click on an event in your calendar and then it will set up.   THANK YOU!!!!

    Step1 - Open any previous our upcoming TEAMS meeting invite from your calendar or emails.

    Step 2 - The pop-up will prompt you to open the TEAMS application - allow.

    Step 3 - It will prompt you to sign-in if you are the meeting organiser

    Step 4 - Sign-in with your login credentials 

    Step 5 - The pop-up will prompt for your permission to allow Camera and Microphone access.

    Step 6 - You are all set."

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments