Teams not working on MacOS Big Sur

Anonymous
2020-11-18T23:57:31+00:00

Hi all, 

I recently installer MacOS Big Sur in my Macbook Pro from scratch (not upgrading from previous installation). Once the system was working, I installed the Office 365 suite from App Store and MS Teams from microsoft.com (Teams does not exists in the App Store). All software is working properly EXCEPT Teams. After installation and launch, I keeps freezed in the "Loading Microsoft Teams" view.

I have uninstalled and reinstalled the package several times, restarted the machine, etc, but it still does not work.

Are there any procedures or fixed I should perform? Does Teams actually works on Big Sur?

Thanks.

Microsoft Teams | Microsoft Teams for business | Teams for Mac

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  1. Anonymous
    2021-01-28T03:34:28+00:00

    Yes, the above solution worked perfectly. Thanks CFS!

    There is definitely a programming flaw in MS Teams application for Big Sur update however you may bypass this issue by simply following the above mentioned steps which is :

    Step1 - Open any previous our upcoming TEAMS meeting invite from your calendar or emails.

    Step 2 - The pop-up will prompt you to open the TEAMS application - allow.

    Step 3 - It will prompt you to sign-in if you are the meeting organiser

    Step 4 - Sign-in with your login credentials 

    Step 5 - The pop-up will prompt for your permission to allow Camera and Microphone access.

    Step 6 - You are all set.

    Happy Teaming!

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  2. Anonymous
    2021-01-28T03:49:09+00:00

    THIS WORKED!!! Thank you everyone who posted this!!!!! 

    No thanks to Microsoft though

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  3. Anonymous
    2021-01-28T07:27:21+00:00

    yeah. didnt work

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  4. Anonymous
    2021-01-28T07:30:37+00:00

    Why Micrososft cant just get the fix done. Its not just teams., Outlook is ropey also. I am getting errors constantly on my Mac, they will lose users. People will leave for more stable services. 

    I even tried to search for the errors Outlook was throwing up and even Microsoft itself didnt know what the errors were. Reliable? NON!

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  5. Anonymous
    2021-01-28T07:37:02+00:00

    Hello, 

    Just got the new Macbook Pro M1 - with Big Sur. 

    Just wondering if theres been any solution to this issue which everyones experiencing??

    Thank you

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