Teams not working on MacOS Big Sur

Anonymous
2020-11-18T23:57:31+00:00

Hi all, 

I recently installer MacOS Big Sur in my Macbook Pro from scratch (not upgrading from previous installation). Once the system was working, I installed the Office 365 suite from App Store and MS Teams from microsoft.com (Teams does not exists in the App Store). All software is working properly EXCEPT Teams. After installation and launch, I keeps freezed in the "Loading Microsoft Teams" view.

I have uninstalled and reinstalled the package several times, restarted the machine, etc, but it still does not work.

Are there any procedures or fixed I should perform? Does Teams actually works on Big Sur?

Thanks.

Microsoft Teams | Microsoft Teams for business | Teams for Mac

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

107 answers

Sort by: Newest
  1. Anonymous
    2021-02-20T21:21:53+00:00

    Yes, It worked. Thanks.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2021-02-18T06:10:56+00:00

    Finally, it works!!!!! Awesome... Thanks a lot PaulFinch3

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2021-02-18T01:00:27+00:00

    Reading through these pages, experiencing all the same issues--MS Teams not loading in Big Sur--and trying the several options for remediation listed, but none working. Come on Microsoft, there has to be a solution.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-02-17T22:09:36+00:00

    I am in a similar situation except that I never even make it to a loading screen. The icon bounces in the Dock, I briefly see the Teams menu bar, and then it goes away, icon stops bouncing, and Teams never opens. No error message either. I have been able to uninstall and reinstall Teams, however, the issue reappears anywhere from a few days to a month later and I have to start all over again. I'm running Big Sur on a Macbook Pro in a managed environment.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-02-15T20:20:40+00:00

    If anyone from Microsoft wants an error log file, let me know.  I would love to see this issue resolved- as I would love to use Teams on a new Mac Mini; but the current version does not seem to work.

    Was this answer helpful?

    0 comments No comments