Teams not working on MacOS Big Sur

Anonymous
2020-11-18T23:57:31+00:00

Hi all, 

I recently installer MacOS Big Sur in my Macbook Pro from scratch (not upgrading from previous installation). Once the system was working, I installed the Office 365 suite from App Store and MS Teams from microsoft.com (Teams does not exists in the App Store). All software is working properly EXCEPT Teams. After installation and launch, I keeps freezed in the "Loading Microsoft Teams" view.

I have uninstalled and reinstalled the package several times, restarted the machine, etc, but it still does not work.

Are there any procedures or fixed I should perform? Does Teams actually works on Big Sur?

Thanks.

Microsoft Teams | Microsoft Teams for business | Teams for Mac

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

107 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2021-01-11T15:57:29+00:00

    Hi all, 

    I was recently facing the same problem of Microsoft Teams not opening after I downloaded it onto my MacOS Big Sur, with the Apple M1 chip. I tried the suggestions above and for me they didn't work. However on the Microsoft Teams website there are 3 options to choose from when downloading the app; 'for home,' 'for education' and 'for work.' I tried the 'for home' and 'for education' version but they didn't open on my laptop. However the 'for work' option ended up working. 

    Hopefully this helps!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-01-10T08:15:36+00:00

    Possible workaround: Use the Microsoft Teams web version. It works faster, more smoothly and isn't affected by MacOS Big Sur!

    Just to reiterate, the latest version of the Teams app works with Big Sur. I have installed on a number of Mac’s with no issues. 

    the web version is one answer but because of the feature gap between the web and desktop client, its worth perservering in my opinion.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2021-01-10T07:57:13+00:00

    Possible workaround: Use the Microsoft Teams web version. It works faster, more smoothly and isn't affected by MacOS Big Sur!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2021-01-09T11:01:58+00:00

    Excellent! Finally a working solution :-) Thanks!!

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-01-09T00:43:19+00:00

    Kim --

    Thank you for this tip! After switching to Chrome, I was able to actually upload my slide deck using the web browser version. And it worked -- I could change the slides (even the animation worked) AND I could see the chat or participant list at the same time, all in one screen. What a deal -- compared to the work around I was using! I didn't try downloading the app (I already have it, but used the browser version). This is the first time I have been able to make this work on ANY of my Macs so I really appreciate your sharing your discovery.

    I would rather use the app because I think it is the only way you can get the virtual backgrounds? I didn't see the option in the web browser version. But you can't have everything! Since I'm showing slides for the whole class session, they won't ever really see me in large view anyway.

    Again, thanks. Maybe some day, Microsoft may learn to get along better with Apple/Safari. We can hope.

    Mary

    Was this answer helpful?

    0 comments