Teams not working on MacOS Big Sur

Anonymous
2020-11-18T23:57:31+00:00

Hi all, 

I recently installer MacOS Big Sur in my Macbook Pro from scratch (not upgrading from previous installation). Once the system was working, I installed the Office 365 suite from App Store and MS Teams from microsoft.com (Teams does not exists in the App Store). All software is working properly EXCEPT Teams. After installation and launch, I keeps freezed in the "Loading Microsoft Teams" view.

I have uninstalled and reinstalled the package several times, restarted the machine, etc, but it still does not work.

Are there any procedures or fixed I should perform? Does Teams actually works on Big Sur?

Thanks.

Microsoft Teams | Microsoft Teams for business | Teams for Mac

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  1. Anonymous
    2021-01-15T13:01:22+00:00

    Hi, 

    This is the link for the 'for work' option which worked for me.

    https://www.microsoft.com/en-us/microsoft-teams/download-app?lc=1033 

    Make sure you scroll down and click the button underneath the apple logo:

    If you want to view the other options (for home, for education), you would have to click the solutions tab at the top of the page:

    Hopefully this works!

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  2. Anonymous
    2021-01-15T12:41:53+00:00

    I tried all previous steps, none worked.

    However this did.

    Remove the Microsfoft Teams folder as previously mentioned and delete the app.

    Re-install app so that it asks you to log in:

    Do not use the account that it hangs with, I logged in with my personal account instead of my work one and it got passed the loading hang screen.  I then signed out and signed back in with the original work account i was having the hang with.  It then got passed the hanging loading screen.

    So what I would suggest is try a different account (create another MS one if you do not have another)

    Then revert to original.

    Note: You will have to delete the folders in library as previously mentioned and reinstall app, otherwise it will not present you with the account login before the hanging loading window.

    Hope this helps

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  3. Anonymous
    2021-01-15T08:01:07+00:00

    Not working for me on Big Sur either and I tried each suggestion in this thread. Can anyone help???

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  4. Anonymous
    2021-01-15T07:48:10+00:00

    Hi all, 

    I was recently facing the same problem of Microsoft Teams not opening after I downloaded it onto my MacOS Big Sur, with the Apple M1 chip. I tried the suggestions above and for me they didn't work. However on the Microsoft Teams website there are 3 options to choose from when downloading the app; 'for home,' 'for education' and 'for work.' I tried the 'for home' and 'for education' version but they didn't open on my laptop. However the 'for work' option ended up working. 

    Hopefully this helps!

    Is there a way that you can link to the page with 3 download options? I have only found a page that has one download button, no choices of type.

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  5. Anonymous
    2021-01-15T07:39:36+00:00

    I have downloaded the latest version of teams and it does not work on my new iMac running Big Sur.

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