Teams not working on MacOS Big Sur

Anonymous
2020-11-18T23:57:31+00:00

Hi all, 

I recently installer MacOS Big Sur in my Macbook Pro from scratch (not upgrading from previous installation). Once the system was working, I installed the Office 365 suite from App Store and MS Teams from microsoft.com (Teams does not exists in the App Store). All software is working properly EXCEPT Teams. After installation and launch, I keeps freezed in the "Loading Microsoft Teams" view.

I have uninstalled and reinstalled the package several times, restarted the machine, etc, but it still does not work.

Are there any procedures or fixed I should perform? Does Teams actually works on Big Sur?

Thanks.

Microsoft Teams | Microsoft Teams for business | Teams for Mac

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

107 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2021-01-17T15:51:42+00:00

    I had same issue with Team hanging on loading screen.

    I quit Teams.

    I deleted this folder

    ~/Library/Application Support/Microsoft/Teams

    Then started teams and signed on with a different account.

    That failed with a message and then I tried to sign in with the original account and it worked.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments
  2. Anonymous
    2021-01-17T07:44:36+00:00

    Graham, I have the latest download, 97.7MB and it just hangs on the loading screen, Big Sur 11.1. Won't even open. How is it working for you?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-01-17T07:37:30+00:00

    None of these files are in my Libraries folders... still doesnt work

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-01-17T07:35:56+00:00

    I am having this same problem on Big Sur! I need to use this for work. Microsoft please fix this!

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-01-15T15:20:50+00:00

    I found a work around if anyone needs it. Instead of running the Teams app, run the web version of Teams until Microsoft updates the app. Allows all features.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments