Teams not working on MacOS Big Sur

Anonymous
2020-11-18T23:57:31+00:00

Hi all, 

I recently installer MacOS Big Sur in my Macbook Pro from scratch (not upgrading from previous installation). Once the system was working, I installed the Office 365 suite from App Store and MS Teams from microsoft.com (Teams does not exists in the App Store). All software is working properly EXCEPT Teams. After installation and launch, I keeps freezed in the "Loading Microsoft Teams" view.

I have uninstalled and reinstalled the package several times, restarted the machine, etc, but it still does not work.

Are there any procedures or fixed I should perform? Does Teams actually works on Big Sur?

Thanks.

Microsoft Teams | Microsoft Teams for business | Teams for Mac

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  1. Anonymous
    2021-01-31T21:29:30+00:00

    This is the only solution that worked for me!!!!!

    Thank you soo much!

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  2. Anonymous
    2021-01-30T13:04:12+00:00

    January 30th and still having issues.   Just purchased a brand new Mac.  

    Any updates on the team issues on Big Sur ?

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  3. Anonymous
    2021-01-29T15:56:13+00:00

    After multiple attempts, and using Teams on my iPad Pro, I was FINALLY able to get Teams to load on my M1 MacBook Air.    I downloaded and installed the software.  Then I did the following and it worked.   All you have to do is click on an event in your calendar and then it will set up.   THANK YOU!!!!

    Step1 - Open any previous our upcoming TEAMS meeting invite from your calendar or emails.

    Step 2 - The pop-up will prompt you to open the TEAMS application - allow.

    Step 3 - It will prompt you to sign-in if you are the meeting organiser

    Step 4 - Sign-in with your login credentials 

    Step 5 - The pop-up will prompt for your permission to allow Camera and Microphone access.

    Step 6 - You are all set."

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  4. Anonymous
    2021-01-28T18:16:58+00:00

    Hi Justin,

    Try by removing the old installation and re-installing the Teams alongwith Rosetta and then follow the below steps:

    "There is definitely a programming flaw in MS Teams application for Big Sur update however you may bypass this issue by simply following the above mentioned steps which is :

    Step1 - Open any previous our upcoming TEAMS meeting invite from your calendar or emails.

    Step 2 - The pop-up will prompt you to open the TEAMS application - allow.

    Step 3 - It will prompt you to sign-in if you are the meeting organiser

    Step 4 - Sign-in with your login credentials 

    Step 5 - The pop-up will prompt for your permission to allow Camera and Microphone access.

    Step 6 - You are all set."

    Happy Teaming!

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    1 person found this answer helpful.
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  5. Anonymous
    2021-01-28T18:15:17+00:00

    Hi Rafal,

    There is definitely a programming flaw in MS Teams application for Big Sur update however you may bypass this issue by simply following the above mentioned steps which is :

    Step1 - Open any previous our upcoming TEAMS meeting invite from your calendar or emails.

    Step 2 - The pop-up will prompt you to open the TEAMS application - allow.

    Step 3 - It will prompt you to sign-in if you are the meeting organiser

    Step 4 - Sign-in with your login credentials 

    Step 5 - The pop-up will prompt for your permission to allow Camera and Microphone access.

    Step 6 - You are all set.

    Happy Teaming!

    Was this answer helpful?

    0 comments No comments