Teams account for child without phone number

Anonymous
2020-07-26T19:12:12+00:00

I am trying to set up teams accounts for my 2 kids since we all will need different logins between my work and their school.  I was able to create the account, get a verification email to the child's email address, but when I try to finish setting up the account, it requires a phone number.  My children do not have phones and it will not let me use my phone number again.  How do I set it up without requiring another phone number?

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-07-27T02:43:42+00:00

    Hello Jennifer,

    Apologize for the inconvenience this issue has caused to you. My view of point is that it should be a security measure and can’t be bypassed. Therefore, we need to use a unique phone number for each Teams sign-up. You could kindly ask other family members whether they can share their phone numbers for Teams sign-up.

    Best Regards,

    Anna

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  2. Anonymous
    2020-09-16T07:05:16+00:00

    I think we all understand that it is important to validate a known identity when using the service, but my children are part of my MS family setup and have validated accounts, so why would teams require a unique mobile number to validate identity when Teams uses their MS Office365 accounts? I was thinking Teams could be the solution to my family messaging problem but with this limitation it is off the cards....

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  3. Anonymous
    2020-10-02T19:33:20+00:00

    I have the same issue. 

    I did use family phone numbers as u suggested but the kids were booted because those numbers belong to other Ms accounts. Could we maybe authenticate with Ms authenticator or the office app instead of needing a 6yo to have a phone number. 

    This is pretty ridiculous.

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  5. Anonymous
    2020-10-05T19:47:14+00:00

    I've got a similar question.

    Creating an account for my grandma (in my family) to use Teams for family video calling.

    My grandma doesn't have a mobile phone number either.

    What's the best way to achieve this?

    Thanks,

    G

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