Additional meeting and call-related features and issues within Microsoft Teams for business
Windows 10 Enterprise. MS Teams Applicaton, bluetooth Sony WH-CH710N headset.
It just disconnects from the meeting a few minutes (~5min) after working fine. Headset works all day long with no problems using other applications (Windows Media Player, VLC, chrome/edge on youtube, vevo, etc).
Consideration 1: If I am listening to some music and answer a MS Teams call, it cuts whatever is being played and Teams takes over (and obviously Teams stops its audio some 5 minutes into the call). The other applications keep "playing" its music but no audio.
I usually power off the headset and Teams audio jumps to computer mic/speaker and I can continue with no problem.
Consideration 2: Opening Setting > Devices in MS Teams I see my headset listed twice under Speaker drop down list as shown below, one Headset and one as Headphones. The Headset is the one picked by default. If I look at Windows Devices there is only one Blueooth connection there for my headset. And Windows Volume Mixer just show "Headphones (WH-CH710N Stereo)", which is not the one picked by MS Teams. It looks like internally Teams creates something different, to just drop it later.
Consideration 3: I checked the "certified" list of devices for MS Teams and my BT (bluetooth) headset is not listed there. There might be some reasoning behind it, but hey, why not use the BT device already working? Creating BT tailored standard is no longer BT standard. I know there are different Bluetooth versions, current is 5.0 and my headset is 5.0. Perhaps MS is following Apple steps on this matter as someone else suggested in a previous thread.
There have been a few recent MS Teams updates but I don't see change in this behavior.
I would like to hear from someone in Microsoft if what I provided can shed some light on this issue, it is affecting many users. Just a few of us bothered enough to write about it.