Unable to login to Teams - That code didn't work. Check the code and try again

Anonymous
2021-06-07T11:54:39+00:00

I am trying to login into Microsoft Teams. I enter email address and password and all is good. It then asks for my mobile number and sends me a txt msg with a 4 digit code. I enter this code and then get the following error: "That code didn't work. Check the code and try again." Obviously I have entered the code correctly. What to do next to get this resolved?

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Anonymous
2021-06-07T12:26:35+00:00

Hi

My name is Daniel. I am an Independent Advisor.

There are different kinds of MS Team free, I'd like to know which kind of MS Team free you are having issues with.

Please visit the following links one by one:

Also, I'd like to let you know only Google Chrome or Edge are officially recommended browsers as of today.

Please let me know which of the links above you can successfully log into?

Disclaimer:

This is a peer-to-peer support forum. I'm an Independent Advisor & fellow MS forum users just like you, who are trying to help other users with their issues. I'm Non-Microsoft Staff.

Kind Regards

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  1. Anonymous
    2021-06-11T09:30:06+00:00

    I'm facing with exactly same problem.

    I downloaded teams app for mac and ios, then logged in with my skype account.

    After logging in, i was asked to input my phone number and received confirmation sms with code but got that error

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  2. Anonymous
    2021-06-11T09:42:54+00:00

    Hi Daniel,

    Thanks for this but I have tried all your suggestions and I am still getting the same error - code doesn't work.

    So I went onto the free for organisations link and that didn't work either and this time I am getting an error message of;

    "Please request a new security code and try again. All previous codes have been invalidated" and this error message is in red font!

    I have also tried to log into teams using my outlook.com e-mail address and I am getting the same error of code doesn't work.

    I have tried uninstalling teams, reloading office and then reloading teams but there is no change.

    Going to have to contact MS Support I think.

    Regards

    Mike

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  3. Anonymous
    2021-06-12T11:41:09+00:00

    Hello, I share the frustration but I think my issue is simpler. In attempting to set up MS Teams all goes well until I input the 4 digit 2FA code sent successfully to my phone. Clicking Next results in the error That code didn't work. Check the code and try again. in red. I've tried going back then a new code is sent - same result = frustrating Loop! My friend has the same problem on his Mac. I have Windows so thought I would have more success. A solution would be much appreciated!

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  4. Anonymous
    2021-06-12T14:01:37+00:00

    i am unable to log on my account teams for free keeps saying the code is incorrect

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