Unable to login to Teams - That code didn't work. Check the code and try again

Anonymous
2021-06-07T11:54:39+00:00

I am trying to login into Microsoft Teams. I enter email address and password and all is good. It then asks for my mobile number and sends me a txt msg with a 4 digit code. I enter this code and then get the following error: "That code didn't work. Check the code and try again." Obviously I have entered the code correctly. What to do next to get this resolved?

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Anonymous
2021-06-07T12:26:35+00:00

Hi

My name is Daniel. I am an Independent Advisor.

There are different kinds of MS Team free, I'd like to know which kind of MS Team free you are having issues with.

Please visit the following links one by one:

Also, I'd like to let you know only Google Chrome or Edge are officially recommended browsers as of today.

Please let me know which of the links above you can successfully log into?

Disclaimer:

This is a peer-to-peer support forum. I'm an Independent Advisor & fellow MS forum users just like you, who are trying to help other users with their issues. I'm Non-Microsoft Staff.

Kind Regards

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  1. Anonymous
    2021-06-15T11:12:09+00:00

    Try this:

    Remove the first "0" from phone number, and then enter the code.

    Someone said it works.

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  2. Anonymous
    2021-06-15T17:29:24+00:00

    Hi everyone. This suggestion (removing the leading zero from my phone number) just worked for me. :-)

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  3. Anonymous
    2021-06-08T05:47:12+00:00

    Hello

    I have the same issue. But I need the same phone number on two accounts. One is my company account and one is my private account. I only have one phone number. Due to that i can not use with either accounts teams.

    The error message I get when I enter the SMS Code is also very missleading and must be changed asap I think. This is from the UX perspective a very bad experience.

    Setting up zoom or any other competitors Video-Conferencing app is way easier.

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  4. Anonymous
    2021-06-07T13:28:03+00:00

    Sorry, I'm Lil bit confused with your statements, sound conflicting between one and another.

    "It then asks for my mobile number and sends me a txt msg with a 4 digit code. I enter this code and then get the following error: "That code didn't work."

    "I am able to login to both links with my email address and password and both times it is asking me to add my phone number, which I haven't done yet."

    Could you please clarify that?

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