Keynote presentation in Teams

Anonymous
2020-04-16T10:59:05+00:00

Hi

When presenting a keynote through sharing the screen in a meeting, the participants do not see the full window when pressing "Start presentation". I have done this many times before, recently a couple of weeks ago. Presenting a full screen view for the other in the meeting. Now they see just a "freezed" image of the cursor in a desktop mode of the presentation.

Have there been a update so keynote and team are not communicating - or maybe a overload of users in the last weeks?

Would really like to get help to solving this issue!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2020-04-20T10:24:15+00:00

    Hello!

    There it is (2 images)!

    Two thinks happened: when I choose to share the app window, the Keynote window is not integrated in the Teams and it not shadowed with a coloured line; and when I start the Neynote presentation, I lost the meeting control.

    Thank you - and a good work week!

    Regards

    Rui GL

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  2. Anonymous
    2020-04-21T08:50:10+00:00

    Hello All,

    Thanks for sharing screenshot for your issue, we will consult this case with our related team and once we get any update from the, will post back here. 

    Many thanks for your time and patience.

    Thanks and regards,

    Ankita vaidya

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  3. Anonymous
    2020-04-22T06:24:06+00:00

    Hello All,

    Thanks you for your patience. We still waiting for update from our consult team, once we get any update, will post back here and meantime we would like to suggest you to kindly try to share entire screen (entire desktop) and check if it helps.

    Thanks and regards,

    Ankita Vaidya

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  4. Anonymous
    2020-04-22T22:30:33+00:00

    Hello!

    Thank you for the feedback.

    Regards!

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  5. Anonymous
    2020-04-25T09:16:59+00:00

    Hello All,

    Our consult team had checked with Key notes presentation in Teams and observed that its work well with Google chrome, so we would like to suggest you to open Teams online in Google chrome and to share Key note presentation.

    Thanks and regards,

    Ankita Vaidya

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