Keyboard Back and Forward Arrow Keys Not Working in Chat

Anonymous
2021-11-18T19:29:31+00:00

When I am typing in the message/chat window and I want to go back using the arrow keys on my keyboard it doesn't work. The cursor doesn't move at all. I have to use the mouse to move the cursor. I am running Teams on Windows 11 22000.318, Teams version 1.4.00.29469 (64-bit).

On a side note, I have also noticed that typing the three ` no longer puts me into Code Snippet mode.

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  1. Anonymous
    2022-03-18T10:22:55+00:00

    When Teams gets stuck in this mode the cursor keys do still work, but the behavior is altered:

    LEFT/RIGHT : no response (unusual behavior)

    UP/DOWN : go up/down to the start of the next line (put a LOT of text into a chat box to see what I mean) (unusual behavior)

    CTRL+LEFT/CTRL+RIGHT: jump left and right to the start of the prev/next word (normal behavior)

    SHIFT+LEFT/SHIFT+RIGHT: select one character at a time, going leftwards or rightwards (normal behavior)

    CTRL+SHIFT+LEFT/CTRL+SHIFT+RIGHT: jump one word at a time, selecting as you go (normal behavior)

    ..so, the cursor is capable of moving left/right one char at a time, but only when you're holding SHIFT, which isn't much use because you can't clear the selection. You might as well use CTRL+LEFT/RIGHT followed by BACKSPACE/DELETE and retype the word you want to change :/

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  2. Anonymous
    2022-03-18T10:26:15+00:00

    On the side note, I find that one has to type three backticks followed by a space, to get into code mode

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  3. Anonymous
    2022-03-18T10:36:08+00:00

    Another "improvement" courtesy of Microsoft 🙄

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  4. Anonymous
    2022-03-24T10:26:29+00:00

    Best workaround, check “Disable GPU hardware acceleration (requires restarting Teams)” in Teams Settings/General and then restart your Teams.

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  5. Anonymous
    2022-03-24T12:01:16+00:00

    Best workaround, check “Disable GPU hardware acceleration (requires restarting Teams)” in Teams Settings/General and then restart your Teams.

    And what makes you say it's the "best workaround"? You've tried all the workarounds independently and in combination, waited weeks to see if and when the problem would return with each combination, and conclusively determined that just disabling hardware acceleration works around the problem the best?

    Or you just switched off hardware acceleration, restarted Teams, and your arrow keys were working again so you assumed it was the hardware acceleration, and not just the fact that you restarted Teams?

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