MS Teams android app keeps refreshing

Anonymous
2020-11-06T14:54:23+00:00

After logging into the Teams app, it keeps on refreshing every second making it impossible to work until the app is reopened. This is a recurring problem and half the time it works smoothly, other times it doesn't.

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

160 answers

Sort by: Newest
  1. Anonymous
    2021-05-06T08:32:13+00:00

    I've got the same issue, video capture below of issue. Happens every day and I have to turn my phone on and off every time it happens. 

    Have tried reinstalling,  deleting

     cache, force stopping app but only

     a full phone reboot work. 

    https://youtu.be/54vKjwx9v-U

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2021-05-06T00:57:37+00:00

    Same issues here, and it's not just Teams. My Outlook app is having sync issues. For example, I hear the alert for a new email and can see the message in the notification tray of android, but when I open the actual app the emails are not in my inbox. 

    Turning WIFI off fixes the issue as well as the Teams constantly refreshing issue. 

    Is this problem only happening on Pixel devices??

    I have the same problem with outlook as well.  I see new notifications but the outlook app appears to not sync.  

    Teams will do a constant refresh circle. 

    Confirmed that shutting off wifi fixes it.  Pixel 5 with the most current security update, Microsoft apps are current.  

    I don't know if it is related but my organization uses app protection policies and requires either a fingerprint unlock or an app pin.  It seems to get stuck in a loop and not prompt for a fingerprint or app pin.

    Was this answer helpful?

    0 comments No comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  4. Anonymous
    2021-05-05T21:37:21+00:00

    Same issue, same troubleshooting.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-05-05T21:30:32+00:00

    Omg I just made the changes you recommended. I will want to freaking hug your neck if this fixes my issue. Cheers

    Update:

    Still no refreshes. I did also update to the beta version (Authenticator app) for the heck of it. I would recommend both just to do it. Authenticator app version: 6.2105.2958

    Android 11 build RQ2A.210505.003

    Pixel 5 GoogleFi customer

    Omg fingers and eyes crossed

    Was this answer helpful?

    0 comments No comments