MS Teams android app keeps refreshing

Anonymous
2020-11-06T14:54:23+00:00

After logging into the Teams app, it keeps on refreshing every second making it impossible to work until the app is reopened. This is a recurring problem and half the time it works smoothly, other times it doesn't.

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  1. Anonymous
    2021-04-22T12:30:20+00:00

    I am having the same problem with Teams and Wifi.

    So I did some more testing.

    I signed-out from my account in Teams while on LTE. Closed the app. Turned On Wifi.

    When trying to reconnect, I get: "There was a problem with the network. Try signing in again."

    Wifi Off=> Sign in no problem.
    Connecting to Teams on Chrome on the same phone (Pixel 4a), while connected to Wifi. I get to login, but then there is a message that the browser version is not supported.

    On a Windows PC, Teams App and in-browser https://teams.microsoft.com/ work just fine while connected to the same Wifi.

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  2. Anonymous
    2021-04-22T09:55:53+00:00

    I'm having the exact same issue and it started on April 19. I thought it might be because I got a new computer and logged into Teams from both my laptop and new computer but I doubt that would cause an issue.

    I use a Pixel 3XL and have tried all remedies mentioned above... No luck.

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  3. Anonymous
    2021-04-21T15:04:29+00:00

    Yes - I have tried this and it does help.

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  4. Anonymous
    2021-04-21T14:28:37+00:00

    Confirmed. Wifi turn off/turn on helps.

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  5. Anonymous
    2021-04-21T11:55:15+00:00

    Same problem here, the app keeps refreshing (android user here) , and clearing the cache didn't seem to work.

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