MS Teams android app keeps refreshing

Anonymous
2020-11-06T14:54:23+00:00

After logging into the Teams app, it keeps on refreshing every second making it impossible to work until the app is reopened. This is a recurring problem and half the time it works smoothly, other times it doesn't.

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

160 answers

Sort by: Newest
  1. Anonymous
    2021-06-10T00:23:04+00:00

    Confirmed. Wifi turn off/turn on helps. 

    So what do you do if you are on a device like a tablet that has no cell capability?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2021-06-09T15:59:11+00:00

    Turning off Wifi didn't do anything different, neither did any of the steps mentioned (clearing cache, uninstalling/reinstalling, etc). I have a Galaxy S10+

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2021-06-02T18:49:19+00:00

    I've tried pretty much every troubleshooting option I've found and nothing has resolved this.

    Wifi on/off

    Log out and log back in

    Force stop and clear cache

    Uninstall and reinstall (this actually worked for a day, then went back to constantly refreshing the next day)

    I really need to find a way to be able to use Teams app on my phone. I have a Pixel 5.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-05-17T14:31:24+00:00

    We have updated the authenticator app to the latest beta version (6.2015.3004) and this still hasn't resolved the issue for us. We are still stuck on the authentication loop and it renders the Teams app unusable on Android. Has anyone else discovered a fix for this yet?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-05-12T23:46:52+00:00

    Switching off a VPN stopped it for me.

    Was this answer helpful?

    0 comments No comments