MS Teams android app keeps refreshing

Anonymous
2020-11-06T14:54:23+00:00

After logging into the Teams app, it keeps on refreshing every second making it impossible to work until the app is reopened. This is a recurring problem and half the time it works smoothly, other times it doesn't.

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices

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  1. Anonymous
    2021-06-10T00:23:04+00:00

    Confirmed. Wifi turn off/turn on helps. 

    So what do you do if you are on a device like a tablet that has no cell capability?

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  2. Anonymous
    2021-04-26T15:16:36+00:00

    I use this for a work profile, and the problem is still there. On my PC, have found that if I open Outlook first and then MS Teams, Outlook disconnects less often. On the phone, MS Teams still keeps refreshing when on wi-fi. It's like Microsoft are not even reading this string of comments.... Helloooo... Anybody there???? Almost a week and the problem is not fixed.

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  3. Anonymous
    2021-04-20T20:37:22+00:00

    I  noticed that when i turned off WiFi , that my Teams was able to synch a new conversation that included a group where there were no prior conversations with one member of that group.  Once that Synched via Cell network , the refreshing stopped even when I reactivated the WiFi  . Perhaps a bug?

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  4. Anonymous
    2021-04-20T12:56:57+00:00

    Same issue here, started 2 days ago :/

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  5. Didi 15,515 Reputation points Independent Advisor
    2020-11-06T15:02:01+00:00

    Hi KanishkMair,

    My name is Didi, an Independent Advisor and a Microsoft user like you.

    Sorry to hear about the issue. Kindly check if there are updates for Teams and the Android OS as well

    You may also try clearing Teams cache. Go to Settings > Apps > Click Teams > Storage > Press Clear Cache

    Alternatively, you may uninstall then reinstall the app.

    Thank you.

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