MS Teams android app keeps refreshing

Anonymous
2020-11-06T14:54:23+00:00

After logging into the Teams app, it keeps on refreshing every second making it impossible to work until the app is reopened. This is a recurring problem and half the time it works smoothly, other times it doesn't.

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices

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  1. Anonymous
    2021-05-10T23:41:35+00:00

    Same on a Samsung S20

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  2. Anonymous
    2021-05-10T22:01:56+00:00

    I though the issue was addressed through app permissions, but returned after a week. The authenticator app beta fixed it AGAIN!. Time will tell if this fixed it for good. Thanks for help.

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  3. Anonymous
    2021-05-10T17:03:23+00:00

    This has fixed me as well.  Authenticator beta in about menu.

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  4. Anonymous
    2021-05-10T16:27:41+00:00

    I have tried all the suggestions here to no avail, the only thing that works (temporarily) is turning Wi-Fi off/on.

    I'm currently running the following app versions:

    Microsoft Authenticator App: 6.2105.3004

    Intune Company Portal: 5.0.5142.0

    Microsoft Teams: 1416/1.0.0.2021053801

    Microsoft have now re-added the Service Health advisory for this issue (with the following additional message), although it still states the cause as 'spotty network on Android', which is definitely not the case with my connection.

    Latest message , May 5, 2021 9:03 PMView historyTitle: Users may intermittently experience sign in issues and apps flashing while connected to a spotty network on Android User impact: Users may intermittently experience sign in issues and apps flashing while connected to a spotty network on Android. More info: Multiple Microsoft 365 mobile apps may experience bright white flashing, including Microsoft Teams, Microsoft Power Apps, and Outlook. Additionally, users may be unable to sign into Microsoft Power Apps and Microsoft Teams. If already signed in, users may experience functionality problems within Microsoft Power Apps and Microsoft Teams, such as being unable to open apps within Microsoft Power Apps. Multiple Microsoft 365 mobile apps may experience bright white flashing, including Microsoft Teams, Power Apps, and Outlook. Additionally, users may be unable to sign in to Power Apps and Microsoft Teams. Or, if already signed in, users may experience functionality problems within Power Apps and Microsoft Teams, such as being unable to open apps within Power Apps. Once the fix is released, users should receive the update automatically; however, users can also opt to force update. For users opting to force-update: The apps will be published on the Google Play Public Beta channels, so users can opt in to the public Beta of Microsoft Authenticator and the Intune Company Portal and then check for version number 6.2104.2785. Current status: We've identified that an additional version combination is resulting in persistent impact associated with MO252668 persists for a subset of users after the initial fix was deployed. We've developed an additional fix to address the remaining impacted version combination and expect that it will complete deployment by Monday, May 10, 2021. Scope of impact: A subset of users using a Microsoft 365 app on an Android device with Microsoft Authenticator (version 6.2104.2785) and the Intune Company Portal (version 5.0.5134.0) while also connected to a network experiencing issues may be impacted.

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  5. Anonymous
    2021-05-10T09:45:36+00:00

    FWIW, I use Pi-Hole to reduce data theft and privacy violations.

    It appears Teams needed to connect to...

    mobile.pipe.aria.microsoft.com
    in.appcenter.ms

    ...so I whitelisted these; still no joy.

    Switched to cellular data, authenticated, then switched back to WiFi.

    Teams may also be attempting to connect to other URLs.

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