MS Teams android app keeps refreshing

Anonymous
2020-11-06T14:54:23+00:00

After logging into the Teams app, it keeps on refreshing every second making it impossible to work until the app is reopened. This is a recurring problem and half the time it works smoothly, other times it doesn't.

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices

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  1. Anonymous
    2021-05-06T00:57:37+00:00

    Same issues here, and it's not just Teams. My Outlook app is having sync issues. For example, I hear the alert for a new email and can see the message in the notification tray of android, but when I open the actual app the emails are not in my inbox. 

    Turning WIFI off fixes the issue as well as the Teams constantly refreshing issue. 

    Is this problem only happening on Pixel devices??

    I have the same problem with outlook as well.  I see new notifications but the outlook app appears to not sync.  

    Teams will do a constant refresh circle. 

    Confirmed that shutting off wifi fixes it.  Pixel 5 with the most current security update, Microsoft apps are current.  

    I don't know if it is related but my organization uses app protection policies and requires either a fingerprint unlock or an app pin.  It seems to get stuck in a loop and not prompt for a fingerprint or app pin.

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  3. Anonymous
    2021-05-05T21:37:21+00:00

    Same issue, same troubleshooting.

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  4. Anonymous
    2021-05-05T21:30:32+00:00

    Omg I just made the changes you recommended. I will want to freaking hug your neck if this fixes my issue. Cheers

    Update:

    Still no refreshes. I did also update to the beta version (Authenticator app) for the heck of it. I would recommend both just to do it. Authenticator app version: 6.2105.2958

    Android 11 build RQ2A.210505.003

    Pixel 5 GoogleFi customer

    Omg fingers and eyes crossed

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  5. Anonymous
    2021-05-05T17:32:32+00:00

    I got Authenticator 6.2105.2958 this morning and both Teams and Outlook have been working normally on wifi for 6 hours straight.  I'm hesitant to call it fixed, or even progress, given that the last bunch of updates haven't done squat to fix this.

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