MS Teams android app keeps refreshing

Anonymous
2020-11-06T14:54:23+00:00

After logging into the Teams app, it keeps on refreshing every second making it impossible to work until the app is reopened. This is a recurring problem and half the time it works smoothly, other times it doesn't.

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

160 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-04-29T14:23:06+00:00

    Not sure about the Authenticator app... It seems we have several setup possible here. Maybe tell us if you use Authenticator or Intune, with or without Work profile...

    From my side, issue seems resolved when I use Teams in my personal profile, with Intune installed but not configured :) (Intune was mandatory, but I didn't log in there, and Teams works anyway !). I suspect my previous issue to be related to the VMware Hub in my Work profile, which lost network connectivity regularly and then my Teams in Work profile got blinking...

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-04-29T13:20:01+00:00

    Disconnecting WIFI and reconnecting only fixes it temporarily.  The issue happens again within an hour or so.

    Also, my device isn't managed by MDM or Intune.  It's my personal device, but I do have the company portal and authenticator app on it. Sounds like the authenticator app might be the issue?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-04-29T12:58:30+00:00

    Force stop the app, disconnect wifi, open the app, then reconnect wifi.... this worked for me, but Microsoft needs to fix this issue.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-04-29T11:13:24+00:00

    Microsoft Teams on Android keeps refreshing on my phone.

    (Nokia 7 Plus running Android 10 Android Security Patch Level 1 March 2021)

    Any news on a fix for this?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-04-29T10:04:43+00:00

    I ham having the same issue. Clearing cache did not help at all and after reinstallation I cannot logon any longer. The app keeps showing the message "There is s problem with the network, please try again".

    Was this answer helpful?

    0 comments