External Presenters in Teams Live Events

Anonymous
2020-04-13T20:38:37+00:00

Can external presenters be tied to a Gmail account and present?  Are there limitations because we tested with two external presenters after adding them into the Tenant as guests and they couldn't join and if they did join they couldn't present.

Where is a list of steps for setting up an external presenter?  Are their videos to show a presenter how to share their screen?  Why is it that you can only queue up the first item and presenter and send live and you can't queue up the next...there is no point to the queue if it can't be used to get stuff ready to show.

Why can't we include audio in a presenters' material?

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-06-08T21:09:57+00:00

    We too have mixed results in that testing some GMAIL and HOTMAIL accounts will connect and others AOL, GMAIL and HOTMAIL will not connect and wind up generating the xxx20003 error seen here:

    https://support.office.com/en-us/article/why-am-i-having-trouble-signing-in-to-microsoft-teams-a02f683b-61a3-4008-9447-ee60c5593b0f?ui=en-US&rs=en-US&ad=US&fromAR=4

    We thought it was due to OLD passwords or lack of MFA (SMS). We changed the PWD of the gmail.com account in Microsoft (LIVE) portal (not the gmail.com side) and set SMS authentication on.

    0xCAA2000 3 You ran into an authorization problem. Make sure your date and time are set up correctly. Whether your date and time are accurate will affect your ability to connect to secure sites (https).

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  2. Anonymous
    2020-06-10T00:23:05+00:00

    Update:

    Used a 2nd Win 10 Pro PC to download Teams and try the guest @gmail.com login that failed on 1st PC. The Guest login worked just fine. 

    I removed Teams (and the Teams Machine-Wide Installer) and re-loaded Teams. on my 1st PC.. still could not get Teams to login and it fails again with 0xCAA20003.  Clearly the Teams client on PC #1 is corrupted / registry (?) blocking login. This same PC works for my corporate login to Teams.

    This is where people would say it works 50% of the time. Not an issue with the Guest account but an issue somehow on the Windows client PC doing the logins.

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  3. Anonymous
    2020-06-10T10:10:11+00:00

    RESOLVED:

    Our Microsoft team supplied this last night. I tested and now my troubled PC logs in correctly to our Corporate Teams !

    https://www.onmsft.com/how-to/how-to-clear-your-microsoft-teams-cache-on-windows-10

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  4. Anonymous
    2020-06-16T21:25:55+00:00

    I tried that, too, didn't work. When I set up the Teams Live event, added an external person's email address as a presenter, then copied the Join link from the meeting as you show above and sent them that, when they tried to join as an external presenter, the Teams app said "No permission. You need permission to join. Contact the organizer to get the access to the live event."

    What more permission does the person need than me adding them as a presenter and sending them that link? This is confusing, sorry.

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  5. Anonymous
    2020-06-17T11:28:27+00:00

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