Additional features, settings, or issues not covered by specific Microsoft Teams categories
We had done this and the presenter still could not enter the meeting.
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Can external presenters be tied to a Gmail account and present? Are there limitations because we tested with two external presenters after adding them into the Tenant as guests and they couldn't join and if they did join they couldn't present.
Where is a list of steps for setting up an external presenter? Are their videos to show a presenter how to share their screen? Why is it that you can only queue up the first item and presenter and send live and you can't queue up the next...there is no point to the queue if it can't be used to get stuff ready to show.
Why can't we include audio in a presenters' material?
Additional features, settings, or issues not covered by specific Microsoft Teams categories
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We had done this and the presenter still could not enter the meeting.
Dear MM Allegro,
Thanks for your feedback!
For confirm the situation better, I just did a test follow the steps I provided above, and my collage (as guest) was invited to join Live event as presenter successfully.
Therefore, according to the description you provided, I think the issue is the permissions of the guest, please check the “Guest access” in Teams admin center as below screenshot. (Be sure all items were opened for guest)
In addition, if the permission is ok, I sincerely hope that there are some screenshots of operation which you could provide. So that I can do more test or research against your situation.
Thanks,
Linda
I will check with our tenant admin to ensure these are the settings.
We were able to get this to work 50% of the time.
The guest user needs to be joining via the Teams app, not the web browser.
We have the issue where even if we have invited a guest (hotmail email address) and we've invited them as a presenter, they get in as an attendee. We double checked our guest access and its open wide as per the screenshot but they are never added in as a presenter. Frustrating.