Screen-sharing in Teams Mac, no ‘Windows’ or ‘Desktop’

Anonymous
2019-10-17T14:55:28+00:00

Since yesterday, I am unable to share anything but PPTs in Team meetings with colleagues.

MS Teams 1.2.00.28258 on Mac 10.15 – since yesterday, I cannot share anything but PowerPoint files. The option to share ‘Desktop’ and ‘Windows’ have disappeared. I have checked the boxes in System Preferences > Security > Screen Recording.

Microsoft Teams | Microsoft Teams for business | Other

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Anonymous
2020-03-30T13:41:25+00:00

hi all,  you have to go deep into preferences and allow the app to access your computer.  I know this isn't the best explanation, but I got it to work on my bosses computer.

This may be it:

  1. Click the Apple menu.
  2. Then, go to System Preferences > Click Security & Privacy > Privacy tab.
  3. Click Screen Recording.
  4. Click the lock icon to make changes.
  5. If required, enter your admin password.
  6. Finally, click the checkbox next to Microsoft Teams.
  7. A notification window will ask you to restart it. Agree.
  8. Then, try again and see if the issue persists.

If not this, something very similar.

You are close to that you have to do, problem is for many that the 'approval' is there but doesn't seem to have any effect. It is as if the program is not paying attention to the approvals.

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  1. Anonymous
    2020-03-26T17:33:33+00:00

    Microsoft, this has been going on since at least October. And lets be honest, it is safe to assume this was happening earlier in the developer previews.

    Six months later and there is still no fix? As an IT director you do realize that not only are our customers (my company’s employees) mad at Microsoft, they also associate these failures to our own IT department. Please help us both, and fix this!

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  2. Anonymous
    2020-03-27T20:37:25+00:00

    hi all,  you have to go deep into preferences and allow the app to access your computer.  I know this isn't the best explanation, but I got it to work on my bosses computer.

    This may be it:

    1. Click the Apple menu.
    2. Then, go to System Preferences > Click Security & Privacy > Privacy tab.
    3. Click Screen Recording.
    4. Click the lock icon to make changes.
    5. If required, enter your admin password.
    6. Finally, click the checkbox next to Microsoft Teams.
    7. A notification window will ask you to restart it. Agree.
    8. Then, try again and see if the issue persists.

    If not this, something very similar.

    Was this answer helpful?

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  3. Anonymous
    2020-03-29T11:38:43+00:00

    Still not working

    In the screen recording app list, microsoft teams does not appear.....

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  4. Anonymous
    2020-03-30T13:40:05+00:00

    Still not working

    In the screen recording app list, microsoft teams does not appear.....

    Try opening your applications in Finder, then drag the Teams app over to the Screen Recording app list.

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