Screen-sharing in Teams Mac, no ‘Windows’ or ‘Desktop’

Anonymous
2019-10-17T14:55:28+00:00

Since yesterday, I am unable to share anything but PPTs in Team meetings with colleagues.

MS Teams 1.2.00.28258 on Mac 10.15 – since yesterday, I cannot share anything but PowerPoint files. The option to share ‘Desktop’ and ‘Windows’ have disappeared. I have checked the boxes in System Preferences > Security > Screen Recording.

Microsoft Teams | Microsoft Teams for business | Other

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Anonymous
2020-03-30T13:41:25+00:00

hi all,  you have to go deep into preferences and allow the app to access your computer.  I know this isn't the best explanation, but I got it to work on my bosses computer.

This may be it:

  1. Click the Apple menu.
  2. Then, go to System Preferences > Click Security & Privacy > Privacy tab.
  3. Click Screen Recording.
  4. Click the lock icon to make changes.
  5. If required, enter your admin password.
  6. Finally, click the checkbox next to Microsoft Teams.
  7. A notification window will ask you to restart it. Agree.
  8. Then, try again and see if the issue persists.

If not this, something very similar.

You are close to that you have to do, problem is for many that the 'approval' is there but doesn't seem to have any effect. It is as if the program is not paying attention to the approvals.

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  1. Anonymous
    2019-10-25T15:27:25+00:00

    Hi All,

    We are aware of this issue, our team are actively investigating and working to resolve this issue.

    Please keep monitor the thread below, where we will update the information:

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin-mso_teams-mso_o365b/macos-catalina-and-teams-screen-sharing/28a38edc-d149-4c32-95cd-95c4d87dbf13?messageId=000ad0d2-2025-400b-8fe1-f8285dc0f488&page=6

    Your patience and understanding will be highly appreciated.

    Best regards,

    Shyamal

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  2. Anonymous
    2019-10-29T16:29:53+00:00

    One thing that has made a difference for me is:

    1. Quit from Teams
    2. Join corporate network with VPN
    3. Launch Teams

    this way I can get the option to share my Desktop and Window

    otherwise, it seems to be working if I initiate a meeting, but not if I get invited to someone else’s

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  3. Anonymous
    2019-12-03T10:54:01+00:00

    Are there any updates regarding this issue? It is very frustrating to have to explain everyone that I can not share my screen and we should use Hangouts instead.

    Thanks,

    Jose.

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  4. Anonymous
    2019-12-03T11:02:03+00:00

    I agree.

    This is really having an impact on business now.

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