Screen-sharing in Teams Mac, no ‘Windows’ or ‘Desktop’

Anonymous
2019-10-17T14:55:28+00:00

Since yesterday, I am unable to share anything but PPTs in Team meetings with colleagues.

MS Teams 1.2.00.28258 on Mac 10.15 – since yesterday, I cannot share anything but PowerPoint files. The option to share ‘Desktop’ and ‘Windows’ have disappeared. I have checked the boxes in System Preferences > Security > Screen Recording.

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Anonymous
2020-03-30T13:41:25+00:00

hi all,  you have to go deep into preferences and allow the app to access your computer.  I know this isn't the best explanation, but I got it to work on my bosses computer.

This may be it:

  1. Click the Apple menu.
  2. Then, go to System Preferences > Click Security & Privacy > Privacy tab.
  3. Click Screen Recording.
  4. Click the lock icon to make changes.
  5. If required, enter your admin password.
  6. Finally, click the checkbox next to Microsoft Teams.
  7. A notification window will ask you to restart it. Agree.
  8. Then, try again and see if the issue persists.

If not this, something very similar.

You are close to that you have to do, problem is for many that the 'approval' is there but doesn't seem to have any effect. It is as if the program is not paying attention to the approvals.

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  1. Anonymous
    2020-11-10T19:46:36+00:00

    hi all,  you have to go deep into preferences and allow the app to access your computer.  I know this isn't the best explanation, but I got it to work on my bosses computer.

    This may be it:

    1. Click the Apple menu.
    2. Then, go to System Preferences > Click Security & Privacy > Privacy tab.
    3. Click Screen Recording.
    4. Click the lock icon to make changes.
    5. If required, enter your admin password.
    6. Finally, click the checkbox next to Microsoft Teams.
    7. A notification window will ask you to restart it. Agree.
    8. Then, try again and see if the issue persists.

    If not this, something very similar.

    You are close to that you have to do, problem is for many that the 'approval' is there but doesn't seem to have any effect. It is as if the program is not paying attention to the approvals.

    The MS Teams Desktop app share screen is not working for me on macOS 10.15.7. The Microsoft Teams Desktop App does not show up under Screen Recording and there is no way to add it to Screen Recording. The +- signs are not there. I deleted and re-installed the Teams Desktop app, no change. I opened MS Edge and opened the Teams App on the Browser, the Systems Preferences Security & Privacy under Screen Sharing now shows MS Edge and I selected it and saved. MS Edge Microsoft Teams works fine for screen sharing. I believe the problem is the Teams Desktop app call to macOS 10.15.7 must have a bug since the Systems Preference - Screen Recording is not recognizing it and letting you add it to screen recording. The Teams Desktop app shows up in multiple other places in Systems Preferences and works normally. I am also the Global Administrator for our very small organization I cannot find any policy that would correct this problem. Everyone else on Windows has no problem with Screen Recording, only the Mac users.

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  2. Anonymous
    2020-11-10T20:38:47+00:00

    What if the icon isn't there?  I can't click on the Microsoft Teams App if it's not there.

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  3. Anonymous
    2020-11-10T20:41:00+00:00

    I have the same issue. You can't add what isn't there.

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  4. Anonymous
    2020-11-11T00:48:04+00:00

    I think that may be an example of the bug. Example, the Microsft Edge Browser sends a request to the macOS which then displays the icon in the little windows in Privacy & Security. This is where you choose to allow the app to have access. Then I was able to give Edge access to screen recording and the Teams app video sharing had no problems. I really believe this is a bug in Teams not macOS, since the other microsoft apps dont have this issue and perform as expected. This hurts us who want Apple product and M365.

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